Services Sales Representative III ( Advanced Customer Services) - Oracle | Egypt Jobs

Oracleprovides the world's most complete, open, and integrated business software andhardware systems.

The Advanced Customer Services (ACS) practice is a unit within the Oracle's Customer Service (Support) Organisation that establishes long-term relationships with many of Oracle's largest customers through annuity-based service contracts. ACS Senior Service Sales sells services from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. ACS covers the majority of large scale Oracle customers.

• Reports to ACS Sales Manager or Director
• leads the ACS sales activities of virtual teams for his/her customers
• Works in a designated industry on a defined customer list and cooperates within the Oracle Account team.
• Works to identify and cover all organizations (including existing Oracle customers) that fall into their designated account list focusing on building a strong pipeline and closing opportunities in a timely fashion
• Works with appropriate Oracle Partners, i.e. resellers, SI's, ISV's, technology partners and alliances
• Works with Customer Management (CM) and other Lines of Business (LOBs) to maximize the return from the assigned set of accounts
• Works towards an allocated ACS Sales Booking target
Responsible for selling the company's services (e.g., maintenance and service contracts); primary responsibility may include finding and generating new customers. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.

• Winning new, up sell & Renew ACS sales revenue in line with targets.
• Developing a strategy and ACS sales plan to address the designated account list.
• Developing profiles of targeted accounts.
• Driving the implementation of ACS sales and marketing campaigns.
• Generating, maturing and following up on leads.
• Identifying and working with the appropriate people in Oracle and the Customer.
• Developing, extending and maintaining relationships with the appropriate staff.
• Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle.
• Working with, and influencing the activities of Oracle Partners as appropriate.
• Maintaining an understanding of Oracle's strategic direction and interpreting its relevance to the industry sector.
• Maintaining an understanding of competitive activity relevant to industry sector

Job Details

Date Posted: 2013-03-20
Job Location: Cairo, Egypt
Job Role: Sales
Company Industry: Information Technology

Preferred Candidate

Career Level: Mid Career

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