Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
Safety and Security
* Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure
environment.
* Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
* Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as
necessary, to avoid injury.
* Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety
personnel.
* Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
* Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
* Follow company and department policies and procedures.
* Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with
company policies and procedures.
* Protect the privacy and security of guests and coworkers.
* Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
* Perform other reasonable job duties as requested by Supervisors.
Guest Relations
* Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the
guest's name when possible.
* Address guests' service needs in a professional, positive, and timely manner.
* Thank guests with genuine appreciation and provide a fond farewell.
* Assist other employees to ensure proper coverage and prompt guest service.
Job Details
| Date Posted: | 2013-02-04 |
| Job Location: | Cairo, Egypt |
| Job Role: | Support Services |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
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