Technical Support Assistant Team Leader - Juhayna Food Industries | Egypt Jobs



Job Purpose:

Responsible for designing IT polices and monitoring the implementation of these polices inside organization. All company hardware, operating system, network (LAN/WAN), communication and telephone systems.

Business Duties:
- Designing & implementing network topology
- Designing & implementing Security topology
- Designing & implementing Backup policy
- Designing & implementing telephone system
- Preparing monthly report about the users usage of the telephones (IP) & report if there is any abuse
- Delegating system administrators & the required permissions
- Installing, configuring and operating servers,PCs, Laptops, printer & scanners
- Running Backup policy & procedure and restore if required
- Running network security and procedures
- Arranging for ordering, receiving and delivery for toners, ribbons and computer accessories
- Installing , operating & maintaining local area network
- Installing, operating & upgrading operating systems, antivirus and websense
- Responsible for handling the communication lines, routers & switches
- Following up preventive and corrective maintenance
- Supervising and supporting the Help desk
- Following up deliveries from vendors
- Responsible for designing the tips & tricks for the IT team
Financial Responsibility: N/A

Organizational Duties:
- Monitoring & evaluating system administrator's performance.
- On job training to system and asst. system administrators .

Business Relations/Communication
Internal: All Departments
External: IT Suppliers

Key Performance Indicators/KPIs: Not determined yet

Job Details

Date Posted: 2013-01-06
Job Location: Cairo, Egypt
Job Role: Support Services
Company Industry: FMCG

Preferred Candidate

Career Level: Management
Degree: Bachelor's degree / higher diploma

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